Basically, BBS is an established method of using peer-to-peer observations and positive reinforcement to change unsafe individual behaviors and to encourage safe behaviors.

The process starts with a behavioral hazard analysis to identify “at-risk” behaviors.  These can be determined by using:

• Incident / injury / near miss reviews
• Use of antecedent / incident reports
• Job Hazard Analysis
• Employee interviews
• Brainstorming
• Combinations of these tools & methods

Using the inventory of at-risk behaviors, a checklist is then developed to assist in the observation of work behavior.  In addition, a list of corresponding behavior definitions is established to maintain consistency in observations.

Observers record safe and at-risk behaviors on a datasheet and provide feedback to workers about their performance.  The feedback reinforces the necessity for safe behaviors. Observation data also is used to identify barriers to safe behavior.

Removing these barriers lowers the workers’ exposure to at-risk conditions and makes it easier for employees to work safely.

Removing barriers and communicating successes increase individual involvement in the process.  Many of these employees take home their BBS experience, which helps decrease off-the-job injuries.